My Animal Transport
Login
Sign Up

Platform Integrity Policy

Any attempt to undermine the fairness or security of the marketplace is strictly prohibited.

1. Prohibited Behaviors

The following actions are not allowed on the platform:

Account Misuse

- Sharing accounts between multiple people without approval. - Creating duplicate or fake accounts to avoid penalties or restrictions. - Selling or transferring accounts without authorization.

Fraudulent Activity

- Posting fake shipment listings. - Submitting fraudulent or misleading driver profiles. - Making false claims to obtain refunds or avoid fees.

Misrepresentation

- Providing false information about animals being shipped, including size, breed, or health status. - Misstating availability, routes, or service capabilities.

Manipulation of Fees

- Artificially inflating or lowering bids to distort booking fees. - Encouraging shippers to alter pickup or drop-off locations to reduce platform fees. - Charging hidden or unauthorized costs outside of the agreed booking terms.

Unfair Behavior

- Posting non-serious bids designed to disrupt the marketplace. - Coordinating with others to manipulate reviews, ratings, or bookings. - Engaging in harassment, intimidation, or messages that damage the integrity of the platform.

2. Enforcement

Violations of this policy may result in: - Warnings and education on proper use of the platform. - Temporary account suspension. - Permanent removal from My Animal Transport for serious or repeated violations.

3. Reporting Misconduct

Shippers and drivers are encouraged to report any suspicious, dishonest, or unfair activity to support@myanimaltransport.com. Reports will be reviewed promptly, and appropriate action will be taken.

Summary

Maintaining a fair and honest marketplace is essential to the success of My Animal Transport. By following this policy, users help ensure that every shipment is handled safely, transparently, and with integrity.